Monitoring - We are experiencing a temporary third party service disruption. The Ethoca (Mastercard) Alert Network is currently unavailable.
May 18, 2024 - 17:23 UTC
Payment API Partial Outage
90 days ago
99.93 % uptime
Today
Card Payments Partial Outage
90 days ago
99.87 % uptime
Today
Alternative Payments ? Operational
90 days ago
100.0 % uptime
Today
Payment services and Acquirers ? Operational
90 days ago
100.0 % uptime
Today
Subscription Service Operational
90 days ago
99.99 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Solidgate Payment Form Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024

Unresolved incident: Temporary Service Disruption: Ethoca (Mastercard) chargeback alerts.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Resolved - This incident has been resolved.
May 14, 11:11 UTC
Monitoring - We’re currently facing an issue where our core systems are experiencing difficulties in maintaining connectivity with our integrations provider. As a result, settlement actions are encountering significant latency.
May 14, 10:29 UTC
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Resolved - For a 15-minute duration, we experienced a loss of connection from one of our core systems to the integrations provider. This resulted in orders getting stuck in the Processing status. At the moment the problem has been resolved, and full functionality has been restored.
May 9, 11:43 UTC
May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.