Investigating - We are currently encountering recurring issues with PayPal refunds daily between 12:00 PM and 12:15 PM UTC. If you experience unsuccessful refunds during this period, we recommend retrying after 15 minutes. Our team is actively communicating with PayPal and working to resolve the issue as quickly as possible
Nov 21, 2023 - 11:43 UTC
Payment API
Operational
90 days ago
99.96
% uptime
Today
Card Payments
Operational
90 days ago
99.92
% uptime
Today
Alternative Payments
?
Operational
90 days ago
100.0
% uptime
Today
Payment services and Acquirers
?
Operational
90 days ago
99.95
% uptime
Today
Subscription Service
Operational
90 days ago
100.0
% uptime
Today
Management Portal
Operational
90 days ago
100.0
% uptime
Today
Solidgate Payment Form
Operational
90 days ago
99.99
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 28, 13:08 UTC
Monitoring -
From 07:05 to 07:11 UTC, our platform gate.solidgate.com faced technical challenges, resulting in 504 errors or high latency, particularly as we were preparing for the high season of our alternative payment options. Our technical team has been alerted and is diligently working to address these issues to ensure stable and efficient service. We apologize for any inconvenience this may have caused and appreciate your understanding and patience during this critical period.
Nov 28, 09:56 UTC
Nov 27, 2023
No incidents reported.
Nov 26, 2023
No incidents reported.
Nov 25, 2023
No incidents reported.
Nov 24, 2023
No incidents reported.
Nov 23, 2023
No incidents reported.
Nov 22, 2023
No incidents reported.
Nov 21, 2023
Unresolved incident: Temporary disruptions in PayPal refunds processing.
