All Systems Operational
Payment API Operational
90 days ago
99.67 % uptime
Today
Card Payments Operational
90 days ago
99.35 % uptime
Today
Alternative Payments ? Operational
90 days ago
100.0 % uptime
Today
Payment services and Acquirers ? Operational
90 days ago
99.95 % uptime
Today
Subscription Service Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Solidgate Payment Form Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Mastercard alerts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 18, 2024

No incidents reported today.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - This incident has been resolved.
Jul 15, 07:01 UTC
Monitoring - The mitigation actions PayPal performed helped to restore the majority of the impacted services as of 14 Jul 2024 at 19:00 UTC.

PayPal technical teams are continuing to work toward complete restoration.

Jul 14, 19:50 UTC
Identified - We are still experiencing problems interacting with PayPal due to an incident on their side (reference PP-LIVE-80565).
Jul 14, 19:03 UTC
Monitoring - A fix on the PayPal side has been implemented and we are monitoring the results.
Jul 14, 18:56 UTC
Identified - We are currently experiencing issues with PayPal payment operations, including creation, capturing, and status checking.
Jul 14, 18:49 UTC
Jul 14, 2024
Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Resolved - We are pleased to inform you that PayPal has addressed the issue. After conducting a few tests, we can confirm that the issue has been resolved. We are gathering additional information regarding the root cause from PayPal in order to provide you with detailed info. Meanwhile, we will prepare a list of affected orders and provide it to our relevant merchants.
Jul 10, 11:25 UTC
Update - We have received an update from PayPal. They have identified the issue and are working on resolving it with top priority. Our team is in close contact with PayPal and will provide timely updates as the situation progresses.
Thank you for your patience.

Jul 10, 10:38 UTC
Monitoring - We will keep you informed with any updates.
Jul 10, 08:11 UTC
Identified - Google Cookie Policy Impact

PayPal has informed us that recent changes to Google's cookie policy are affecting PayPal logins from webviews, such as those in Instagram and Facebook. They are currently working on a solution to address this issue. We appreciate your patience and understanding. We will keep you informed with any updates.

Jul 10, 08:11 UTC
Update - We are continuing to investigate this issue.
Jul 9, 18:55 UTC
Investigating - We detected an issue affecting a significant number of merchants, where users encounter a persistent loading spinner after entering their password in the Facebook browser when attempting to make payments via PayPal. This issue has been escalated to the provider, as it is a problem on their side. We will provide updates as they become available.
Jul 9, 18:52 UTC
Jul 9, 2024
Resolved - This incident has been resolved.
Jul 9, 17:09 UTC
Investigating - We are currently investigating this issue.
Jul 9, 15:14 UTC
Resolved - This incident has been resolved.
Jul 9, 12:20 UTC
Monitoring - Recently we encountered a brief delay in initializing recurring transactions for APM subscriptions. Rest assured, the issue has been promptly resolved, and we are currently retrying affected subscriptions to prevent any potential order loss.
Jul 9, 09:10 UTC
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.