Resolved -
We recently experienced an elevated error rate in our reporting service due to an underlying issue with AWS. This may have impacted the accessibility and functionality of the service for some users.
We are pleased to report that the issue has been fully resolved. Our team is actively monitoring the situation while we work closely with AWS to identify and address the root cause, ensuring the stability and reliability of our reporting services moving forward.
Jan 15, 18:18 UTC
Resolved -
We recently experienced an issue affecting Mastercard brand BIN identification for a small subset of cards. Our team has resolved the issue, and we have confirmed that the system is functioning as expected.
The impact was minimal, and no orders have been missed. Our support team will proactively reach out to affected merchants regarding any potential impact.
Thank you for your understanding. If you have any questions, please contact our support team.
Jan 10, 10:11 UTC
