Update - We are experiencing an issue affecting American Express (Amex) transactions processed through Adyen. The root cause has been identified on Adyen's side and we are working with them directly to resolve it. All other card schemes are operating normally. Our team is adjusting routing where necessary to minimize impact. Affected merchants will be contacted directly.
Jun 11, 2026 - 11:05 UTC
Update - We are experiencing an issue affecting American Express (Amex) transactions processed through Adyen. The root cause has been identified on Adyen's side and we are working with them directly to resolve it. All other card schemes are operating normally. Affected merchants will be contacted directly.
Jun 11, 2026 - 11:02 UTC
Monitoring - Adyen has an issue on their side.
We're currently experiencing issues with Adyen. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
Jun 11, 2026 - 10:48 UTC
Payment API
Operational
90 days ago
100.0
% uptime
Today
Card Payments
Operational
90 days ago
100.0
% uptime
Today
Alternative Payments
Operational
90 days ago
100.0
% uptime
Today
Webhook
Operational
90 days ago
100.0
% uptime
Today
Solidgate Acquiring
Operational
90 days ago
100.0
% uptime
Today
Subscription Service
Operational
90 days ago
100.0
% uptime
Today
Management Portal
Operational
90 days ago
100.0
% uptime
Today
Solidgate Payment Form
Operational
90 days ago
99.98
% uptime
Today
Reporting
Operational
90 days ago
99.99
% uptime
Today
Providers \ Banks \ 3rd party integrations
Operational
90 days ago
99.86
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jun 25, 06:52 UTC
Monitoring -
Paycom has an issue on their side.
We're currently experiencing issues with Paycom. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
Jun 25, 01:30 UTC
Resolved -
Issue involving our 3rd Party partner Worldpay, has been fully resolved. Issue started at 7:52 PM and finished at 8:29 PM. This issue has been fully resolved.
Jun 24, 06:11 UTC
Monitoring -
Worldpay has an issue on their side.
We're currently experiencing issues with Worldpay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
Jun 23, 19:57 UTC
Resolved -
Issue involving our 3rd Party partner Paycom, has been fully resolved. Issue started at 7:52 PM and finished at 8:29 PM. This issue has been fully resolved.
Jun 24, 06:09 UTC
Monitoring -
Paycom has an issue on their side.
We're currently experiencing issues with Paycom. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
Jun 23, 19:52 UTC
Jun 23, 2026
Unresolved incident: Adyen has issue on their side.
Resolved -
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Jun 19, 09:24 UTC
Identified -
We experienced an issue affecting the post-payment experience on the payment form. In some cases, the success redirect did not trigger and the success event did not fire, causing customers to see a declined status after a successful transaction. The issue has been resolved and the fix has been deployed.
Payments were processed and webhooks were delivered as expected throughout the incident. No orders were lost.
Jun 19, 08:33 UTC