All Systems Operational

Payment API Operational
Card Payments Operational
Alternative Payments Operational
Webhook Operational
Solidgate Acquiring Operational
Subscription Service Operational
Management Portal Operational
Solidgate Payment Form Operational
Reporting Operational
Providers \ Banks \ 3rd party integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 25, 2026

No incidents reported today.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Resolved - This incident has been resolved.
Sep 16, 19:15 UTC
Monitoring - JPMorgan has an issue on their side.

We're currently experiencing issues with JPMorgan. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

Sep 16, 18:32 UTC
Resolved - This incident has been resolved.
Sep 16, 17:28 UTC
Monitoring - Google Pay has been restored on Google's side. We will continue monitoring for a short period to confirm stability.
Sep 16, 17:12 UTC
Investigating - Due to an issue on Google's side, the Google Pay button fails to initialize and users see an error when attempting to pay. All other payment methods are unaffected. Awaiting upstream resolution from Google.
Sep 16, 15:42 UTC

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Resolved - No issues were observed since recovery. The incident is resolved.
Sep 14, 17:34 UTC
Monitoring - The issue could have been observed between approximately 15:40 and 16:40 UTC today. Events that were delayed during the incident have since been delivered successfully.

All impacted systems have recovered and we continue to monitor closely.

Sep 14, 17:01 UTC
Identified - We're experiencing delays in subscription payment processing and webhook delivery. Non-subscription payments are processed as normal, but might taken longer than usual to appear in Hub.
Our team has identified the issue and working actively on resolving this as quickly as possible. We will post an update shortly

Sep 14, 16:17 UTC
Resolved - No issues were observed since recovery. The incident is resolved.
Sep 14, 08:18 UTC
Update - All systems have recovered. We continue to monitor the system to ensure its stability.
Sep 13, 23:30 UTC
Monitoring - We've experienced delays in subscription payment processing and webhook delivery. Non-subscription payments were processed as normal, but might have taken longer than usual to appear in Hub.
Our team has resolved the issue and is actively monitoring system recovery.

Sep 13, 23:01 UTC

Sep 13, 2026

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Resolved - This incident has been resolved.
Sep 11, 17:53 UTC
Update - We are continuing to monitor for any further issues.
Sep 11, 14:43 UTC
Monitoring - The issue has been resolved, and all operations are now processing normally. We are continuing to monitor the system closely to ensure ongoing stability.
Sep 11, 14:36 UTC
Investigating - We're experiencing delays in subscription payment processing and webhook delivery. Non-subscription payments are processed as normal, but may take longer than usual to appear in Hub.

Our team is actively working on resolving this as quickly as possible. We will post an update shortly.

Sep 11, 13:28 UTC