All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payment API Operational
90 days ago
99.99 % uptime
Today
Card Payments Operational
90 days ago
99.99 % uptime
Today
Alternative Payments ? Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Subscription Service Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Solidgate Payment Form Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Mastercard alerts Operational
90 days ago
100.0 % uptime
Today
Providers \ Banks \ 3rd party integrations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 19, 2024

No incidents reported today.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024
[Checkout] - Processing Errors
Resolved - 10:51 UTC Investigating. We are currently experiencing issues with transaction processing through Checkout. Our team is actively investigating the matter and is in communication with the provider to resolve it. Further details will be provided ASAP.

11:30 UTC Update: Checkout has been identified the issue and a fix is being implemented.

12:47 UTC Update: Checkout fix has been deployed to all traffic and is currently being monitored.

13:04 UTC Update: Incident has been resolved.
Sep 16, 10:51 UTC
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Card processing: elevated error rate
Resolved - From 17:54 to 18:45 UTC, we experienced issues reaching the Paycom provider. During this period, requests to Paycom timed out, affecting pay operations related to their services. This issue was not on our side and has since been resolved.

We apologize for any inconvenience this may have caused and appreciate your patience. Further updates will be provided if necessary.
Sep 5, 18:57 UTC
Update - We are continuing to investigate this issue.
Sep 5, 18:42 UTC
Update - We are continuing to investigate this issue.
Sep 5, 18:41 UTC
Investigating - We are currently experiencing an elevated level of API errors and increased latency for Paycom provider. Our team is actively investigating the issue and working to resolve it as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience. Further details will be provided as soon as possible.

Thank you for your understanding.
Sep 5, 18:40 UTC
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