All Systems Operational
Payment API Operational
90 days ago
99.98 % uptime
Today
Card Payments Operational
90 days ago
100.0 % uptime
Today
Alternative Payments ? Operational
90 days ago
99.97 % uptime
Today
Payment services and Acquirers ? Operational
90 days ago
100.0 % uptime
Today
Subscription Service Operational
90 days ago
99.99 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Solidgate Payment Form Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024
Resolved - This incident has been resolved.
Apr 19, 07:15 UTC
Monitoring - During the planned release, a short-term performance issue occurred with the database, affecting subscription functionality. The problem has been resolved, and full subscription functionality has been restored.
Only a few orders were affected, and we have reached out to those merchants directly. If you did not receive a notification, you were not affected.

Apr 19, 07:13 UTC
Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Resolved - This incident has been resolved.
Apr 9, 11:01 UTC
Monitoring - We encountered partial payment form degradation in the Europe region. Customers utilizing coupon codes were affected. The issue persisted from 7:27 to 7:41 UTC time. The service is now fully operational. We apologize for any inconvenience caused.
Apr 9, 10:53 UTC
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.