Dlocal has issue on their side

Incident Report for Solidgate

Resolved

Dlocal successfully resolved issue on their side. System is fully operational as usual.
https://dlocal.statuspage.io/incidents/hqvb7mf0r7yz
Posted Jan 27, 2025 - 19:54 UTC

Update

Here is link to provider's own status page: https://dlocal.statuspage.io/incidents/hqvb7mf0r7yz
Posted Jan 27, 2025 - 19:12 UTC

Update

Provider responded that he is aware of problem and actively working on it. None of other our systems is affected by this issue.
Posted Jan 27, 2025 - 19:10 UTC

Monitoring

Dlocal has issue on their side

We're currently experiencing issues with Dlocal. Both card and alternative payment methods are affected. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

We will continue monitoring and provide a new update if required.
Posted Jan 27, 2025 - 19:06 UTC
This incident affected: Payment API (Card Payments, Alternative Payments) and Providers \ Banks \ 3rd party integrations.
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