Elevated error rate of reporting API due to problem on AWS side

Incident Report for Solidgate

Resolved

We recently experienced an elevated error rate in our reporting service due to an underlying issue with AWS. This may have impacted the accessibility and functionality of the service for some users.

We are pleased to report that the issue has been fully resolved. Our team is actively monitoring the situation while we work closely with AWS to identify and address the root cause, ensuring the stability and reliability of our reporting services moving forward.

Posted Jan 15, 2025 - 18:18 UTC

This incident affected: Reporting.