Payment drop on the US payment form

Incident Report for Solidgate

Resolved

Problem solved.

Our team is actively investigating the impact.

We will continue to monitor the situation and provide updates as needed.
Posted Jun 05, 2025 - 13:59 UTC

Identified

The root cause has been found. Our technical team is working on restoring functionality.
Posted Jun 05, 2025 - 13:50 UTC

Investigating

We are currently experiencing a payment drop on the US payment form, which may affect users trying to complete transactions. Our technical team is investigating the issue to restore full functionality as quickly as possible, and we appreciate your patience during this time. We will provide further updates as necessary.
Posted Jun 05, 2025 - 13:38 UTC
This incident affected: Solidgate Payment Form.
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