Financial Report Incomplete: Missing Payment Method Fields(APM only)

Incident Report for Solidgate

Resolved

We restore all data for the “Payment Method” value in Financial reports created on the 20th and 21st of August.

Posted Aug 22, 2024 - 12:03 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 21, 2024 - 11:51 UTC

Investigating

We found an issue with the completeness of data for the “Payment Method” value in Financial reports (affecting only APM-entities). The problem can be observed with entities created on the 20th and 21st of August. We are working on a resolution.

Posted Aug 21, 2024 - 11:50 UTC

This incident affected: Reporting.