Authentication Issue Impacting Traffic
Incident Report for Solidgate
Resolved
This incident has been resolved.
Posted Oct 10, 2024 - 14:22 UTC
Monitoring
The issue has been mitigated. The system is restoring its operation. We will provide more details on the cause of the issue soon.
Posted Oct 10, 2024 - 12:50 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 10, 2024 - 12:44 UTC
Update
We are continuing to investigate this issue.
Posted Oct 10, 2024 - 12:44 UTC
Investigating
We are currently experiencing an issue with our authentication system. It impacts all traffic. Our team is found the root cause and applying the fix.

ETA 5min.
Posted Oct 10, 2024 - 12:43 UTC
This incident affected: Payment API (Card Payments, Alternative Payments) and Subscription Service, Solidgate Payment Form.