Checkout elevated error rate

Incident Report for Solidgate

Resolved

We would like to update you on the elevated error rate with our Checkout provider, which took place from 14:56 to 15:02 UTC. This was due to an issue on the acquirer's side. Please be assured that we have robust mechanisms in place to prevent potential losses from such incidents. Our team is closely monitoring the situation to ensure the integrity of all transactions. We apologize for any inconvenience and appreciate your patience.

Checkout displayed this outage on their status page.

Posted Nov 08, 2023 - 15:41 UTC