Card payments stuck in processing status

Incident Report for Solidgate

Resolved

This incident has been resolved.
Posted Jun 11, 2025 - 06:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 11, 2025 - 06:49 UTC

Identified

We are currently investigating an issue with an elevated number of card payments that are stuck in processing status.
Posted Jun 11, 2025 - 06:44 UTC
This incident affected: Payment API (Card Payments).