dLocal has issue on their side

Incident Report for Solidgate

Resolved

The issue involving our 3rd Party partner dLocal, has been fully resolved.
Issue started at 10:35 PM and finished at 11:55 PM.
This issue has been fully resolved.

Posted Mar 20, 2025 - 00:55 UTC

Update

We are continuing to monitor for any further issues.

Posted Mar 20, 2025 - 00:09 UTC

Monitoring

dLocal has an issue on their side

We're currently experiencing issues with dLocal. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

We will continue monitoring and provide a new update if required.

Posted Mar 20, 2025 - 00:08 UTC

This incident affected: Payment API (Card Payments, Alternative Payments) and Providers \ Banks \ 3rd party integrations.