Subscriptions processing partial degradation

Incident Report for Solidgate

Resolved

The incident has been resolved, and subscription processing has returned to normal operation.
Additional information will be shared soon.
Posted Feb 14, 2026 - 04:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 14, 2026 - 02:45 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 14, 2026 - 02:43 UTC

Investigating

We are currently experiencing delays in subscription processing. Our team is actively working on resolving this as quickly as possible.

We'll post an update as soon as possible.
Posted Feb 14, 2026 - 01:12 UTC
This incident affected: Subscription Service.