Elevated error rate on payment form
Incident Report for Solidgate
Recently, our clients may have noticed an elevated error rate on our payment form. Upon investigation, we identified the cause to be an unusually high database load. This unexpected surge affected the transaction process for several clients. We have since addressed the issue promptly and implemented measures to prevent such occurrences in the future. We sincerely apologize for any inconvenience this may have caused.
Posted Sep 14, 2023 - 13:00 UTC