Solidgate Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Payment API Operational

90 days ago

99.99 % uptime

Today

Card Payments Operational

90 days ago

99.99 % uptime

Today

Alternative Payments Operational

90 days ago

99.99 % uptime

Today

Webhook Operational

90 days ago

100.0 % uptime

Today

Subscription Service Operational

90 days ago

99.97 % uptime

Today

Management Portal Operational

90 days ago

100.0 % uptime

Today

Solidgate Payment Form Operational

90 days ago

99.99 % uptime

Today

Reporting Operational

90 days ago

100.0 % uptime

Today

Providers \ Banks \ 3rd party integrations Operational

90 days ago

99.64 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

LiqPay has issue on their side

Resolved - This incident has been resolved.
Nov 19, 03:34 UTC

Monitoring - LiqPay has issue on their side

We're currently experiencing issues with LiqPay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

We will continue monitoring and provide a new update if required.
Nov 18, 21:02 UTC

Nov 18, 2024

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

Valitor 3DS Maintenance on their side

Completed - The scheduled maintenance has been completed.
Nov 13, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 03:00 UTC

Scheduled - Valitor 3DS Maintenance

Please be advised that Valitor 3DS has scheduled a maintenance on November 13th, from 03:00 UTC to 04:00 UTC. During this time, Valitor 3DS services may be temporarily unavailable. We appreciate your understanding and apologize for any inconvenience this may cause. Thank you for your patience.
Nov 12, 17:17 UTC

Nov 12, 2024

Resolved: Card processing partial outage

Resolved - We experienced an increased error rate due to connectivity issues on an AWS instance. The issue persisted from 20:16 to 20:22, impacting several hundred orders. The issue was resolved with AWS support, and we will retry affected orders to ensure they are processed successfully.
Nov 12, 22:27 UTC

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

Card processing potential issues

Postmortem - Read details
Nov 9, 05:53 UTC

Resolved - This incident, involving card operations, has been fully resolved by the team.
Incident started at 15:00 and finished at 15:17 UTC. Only small fraction of a traffic was affected.
This incident has been resolved.
Nov 7, 15:46 UTC

Identified - We were experiencing potential faults in card payments processing. Our team is actively working on resolving this as quickly as possible.

We'll post an update as soon as possible.
Nov 7, 15:22 UTC

Temporary issue with VISA BIN identification

Resolved - This incident has been resolved.
Nov 7, 10:26 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 10:20 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 7, 10:20 UTC

Investigating - We are currently experiencing temporary issues with identifying VISA BIN information, which may affect routing settings. Our team is fully focused on resolving this, and updates will follow promptly. Thank you for your patience.
Nov 7, 09:49 UTC

Nov 6, 2024

Discrepancy in the APM transaction display in Solidgate Hub

Resolved - This incident has been resolved.
Nov 6, 15:22 UTC

Identified - There is a temporary discrepancy in the APM transaction display in Solidgate Hub, but processing remains unaffected.

We will provide further updates as necessary.
Nov 6, 13:17 UTC

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